‘CQ4Email’ ClearQuest mail reader (server license)

Description

It allows to monitor mail server and to form CQ request basing on new mail received. This mail reader supports multiple message templates and even special ones which allow editing the existing record instead of adding the new one. It is also multilingual, can read attachments and create separate log.

The module allows to form new request ClearQuest or to edit existing on the basis of post messages. The module carries out connection to an e-mail box and processes all messages being it on the basis of the configured patterns. The module can carry out a filtration of messages, for example, to ignore messages on the sender or a theme of the letter. On process of work the log of processing of messages if there were mistakes at processing messages is conducted, the module can automatically notify on necessary post addresses.